CKFITNESSENGLISH — WORKPLACE ENGLISH PHRASEBOOK START A CONVERSATION Welcome! What would you like to get out of your training? Thanks for joining today. Shall we start with your priorities? EXPLAIN CLEARLY Let me talk you through the options. The main difference between these options is… First… Next… Finally… CHECK AND CLARIFY Just to clarify, do you mean…? Would you like me to explain any part again? Could you give me an example? RESPOND PROFESSIONALLY I see your point. Could we also consider…? Let me check that and get back to you. AGREE NEXT STEPS Let’s agree the next steps before we finish. Could you confirm your preferred time by Thursday? YOUR PRACTICE Choose three phrases. Say them aloud. Adapt them to your workplace. Write a short conversation using one question and one clear next step. Bring it to your next coaching conversation for feedback.